Auto Parts Sales & Customer Service Professional
Bringing four years of experience in the auto supply industry, with hands-on involvement in customer service, product information, pricing, order processing, billing, and warehouse inventory. Experienced in assisting customers with product inquiries, supporting sales transactions, maintaining accurate records, and helping ensure smooth day-to-day operations. Combines practical automotive sales knowledge with a customer-focused approach, attention to detail, and a commitment to clear and professional communication.
Strong fit for roles that need accurate records, responsive communication, and dependable follow-through.
Prepared for remote support roles through completed Virtual Assistant training, with foundational skills in professional communication, documentation, email management, and appointment coordination. Equipped to support daily operations, maintain organized records, manage schedules, and handle customer inquiries with accuracy, professionalism, and dependable follow-through.
SERVICE
FOCUS
Practical, reliable support that strengthens customer relationships, streamlines sales activities, maintains accurate records, and keeps daily business operations organized.
Respond to customer inquiries, identify needs, provide accurate product information, recommend suitable options, and handle concerns professionally.
Support the sales process through order processing, product and pricing inquiries, request follow-ups, and clear communication throughout the customer journey.
Perform data entry, organize customer information, update transaction records, and maintain clear documentation to support accuracy and efficient decision-making.
Assist with supplier coordination, billing, inventory monitoring, email management, appointment scheduling, and administrative tasks to keep workflows organized and on track.
01
AUTOMOTIVE
Auto Supply Sales / Customer Service · Catarman, Northern Samar · Jun 2022–Jun 2026
customer requests daily
follow-up updates weekly
years in auto supply sales and customer service
Handled 10–15 customer requests daily while maintaining accuracy and customer satisfaction.
Completed 5–10 follow-up updates weekly to keep customers informed on open requests.
Recommended auto supply products based on customer needs and communicated product information clearly.
Processed orders from submission through completion and resolved product concerns professionally.
02
CUSTOMER
COMMUNICATION
Clear explanations help customers compare options, make decisions, and stay confident through follow-up.
Sales Agent · Catarman, Northern Samar · Jan 2018–Jun 2019
customer interactions weekly
Guided shoppers to suitable telecom plans and offers.
Maintained accurate customer and transaction details.
Explained features, benefits, pricing, and offers clearly to help customers compare options.
Worked toward sales objectives while keeping the customer experience central.
PRACTICAL
SUPPORT
Practical support for customer relationships, sales operations, automotive products, and everyday administration.
Customer support, inquiry resolution, active listening, and product recommendations.
Lead follow-up, order processing, product information, and phone sales.
Administrative support, data entry, email communication, documentation, and appointment coordination.
Product research, parts information, pricing support, supplier coordination, billing, and inventory-related follow-through.
STRENGTHS & AREAS FOR IMPROVEMENT
Strengths
Areas for Improvement
Working tools across office, communication, data, customer support, and administration.
LEARNING
FOUNDATION
Training that supports dependable remote assistance, paired with a business degree grounded in practical operations.
15-day program, September 2026.
15-day intensive training, September–October 2026.
University of Eastern Philippines, August 2022.
NEXT CONVERSATION
For customer service, sales support, automotive parts, data entry, or virtual assistant opportunities, connect with Chrisha.
Chrisha Nina Alvez
Customer service · sales support · automotive parts · data entry · virtual assistance
CUSTOMER SERVICE · SALES SUPPORT · VIRTUAL ASSISTANCE
Auto Parts
Sales Support
Customer Service | Virtual Assistant
Chrisha Niña L. Alvez
Your customers to please, your workload to ease.
PROFILE
Customer-Facing Operations Professional | Automotive Parts Sales Support | Virtual Assistant
I bring four years of experience in the auto supply business, along with sales experience at Globe Telecom and recent Virtual Assistant training. My background has helped me develop practical skills in customer communication, product inquiries, sales support, and day-to-day business operations.
I aim to help businesses maintain clear customer communication, organized records, efficient order coordination, and dependable administrative support.
Support that keeps customer conversations clear, orders moving, and everyday records dependable.